Wen-Chyuan Chiang, PhD

Wen-Chyuan Chiang, PhD
Doris L Flournoy Professor of Business
College of Business
Finance, Operations Management and International Business
918-631-2939 Helmerich Hall Room 118J

Education

PhD – University of Texas-Austin MBA – University of Texas-Austin BA – National Taiwan Normal University

Bio

Wen-Chyuan Chiang is Professor of Operations Management at Collins College of Business Administration, The University of Tulsa. He received his PhD in Operations Management and his MBA from the University of Texas at Austin and his BA from the National Taiwan Normal University. His research interests include revenue management, supply chain management, distribution and logistics, manufacturing operations, and AI applications to operations management problems. His research appears in Management Science, International Journal of Revenue Management, IIE Transactions, Decision Sciences, International Journal of Production Research, European Journal of Operational Research, Annals of Operations Research, Journal of the Operational Research Society and INFORMS Journal on Computing, among others. He has been the recipient of the Mayo Excellence in Research Award six times. He is Editor of International Journal of Revenue Management and a Senior Editor of Production and Operations Management.

Research Interests

Operations Management
Computational Intelligence
Supply Chain Management

Teaching Interests

Operations Management
Supply Chain Management

Publications

Journal Articles

  • Chen, L., W.-C. Chiang, R. Russell, J. Chen, and D. Sun. The Probabilistic Vehicle Routing Problem With Service Guarantees. Vol. 111, Transportation Research Part E: Logistics and Transportation Revie, 2018, pp. 149-64.
  • Russell, Robert, Wen-Chyuan Chiang, and Lijian Chen. “The Probabilistic Vehicle Routing Problem with Service Guarantees.” Transportation Research Part E (2018): n. pag. Print.

  • Chiang, Wen-Chyuan, Jennifer Shang, and Li Sun. “Broad Bond Rating Change and Irresponsible Corporate Social Responsibility Activities.” Advances in Accounting 39 (2017): 32–46. Print.

  • Chiang, Wen-Chyuan et al. “An Adaptive Stock Index Trading Decision Support System.” Expert Systems with Applications 59 (2016): 195–207. Print.

  • Xu, Xiaoling et al. “Optimal Production and Inventory Decisions under Demand and Production Disruptions.” International Journal of Production Research 54.1 (2016): 287–301. Print.

  • Chiang, Wen-Chyuan; Timothy L. Urban; and Chunyong Luo, 2016. “Balancing Stochastic Two-Sided Assembly Lines,” International Journal of Production Research, 54(20), 6232–6250.

  • Urban, Timothy L. and Wen-Chyuan Chiang, 2016. “Designing Energy-Efficient Serial Production Lines: The Unpaced Synchronous Line-Balancing Problem,” European Journal of Operational Research, 248(3), 789–801.

  • Bick, P., W.-C. Chiang, S. Huang, and L. Sun. Corporate Social Responsibility and ASC 820 Hierarchy: Evidence from Responsible CSR Activities. Vol. 8, 2015, pp. 299-23.
  • Fan, Tijun, Wen-Chyuan Chiang, and Robert Russell. “Modeling Urban Hazmat Transportation with Road Closure Consideration.” Transportation Research Part D (2015): n. pag. Print.

  • Zhang, L. et al. “Misplaced Inventory and Lead-Time in the Supply Chain: Analysis of Decision-Making on RFID Investment with Service Level.” Journal of Applied Mathematics (2014): n. pag. Print.

  • Chen, L. et al. “Purposeful Underestimation of Demands for the Airline Seat Allocation with Incomplete Information.” International Journal of Revenue Management (2014): n. pag. Print.

  • Zhang, R., Wen-Chyuan Chiang, and C. Wu. “Investigating the Impact of Operational Variables on Manufacturing Cost by Simulation Optimization.” International Journal of Production Economics 147.C (2014): 634–646. Print.

  • Chiang, W.-C., G. Cai, X. Xu, and X. Chen. Service Guarantee and Optimal Payout Models. Vol. 141, International Journal of Production Economics, 2013, pp. 519-28.
  • Chiang, Wen-Chyuan; Timothy L. Urban; and Xiaojing Xu, 2012. “A Bi-Objective Metaheuristic Approach to Unpaced Synchronous Production Line-Balancing Problems,” International Journal of Production Research, 50(1), 293–306.

  • Chiang, W.-C., X. Chen, and G. Cai. Game Theoretic Pricing and Ordering Decisions With Partial Lost Sales in Two-Stage Supply Chains. Vol. 130, International Journal of Production Economics, 2011, pp. 175-8.
  • Chiang, Wen-Chyuan; Robert A. Russell; and Timothy L. Urban, 2011. “Forecasting Ridership for a Metropolitan Transit Authority,” Transportation Research Part A: Policy and Practice, 45(7), 696–705.

  • Chiang, W.-C., J. Shang, and T. Sueyoshi. A Decision Support Framework for Internal Audit Prioritization in a Rental Car Company: A Combined Use Between DEA and AHP. Vol. 199, European Journal of Operational Research, 2009, pp. 219-31.
  • Chiang, W.-C., R. Russell, X. Xu, and D. Zepeda. A Simulation/Metaheuristic Approach to Newspaper Production and Distribution Supply Chain Problems. Vol. 121, International Journal of Production Economics, 2009.
  • Russell, Robert, Wen-Chyuan Chiang, and David Zepeda. “Integrating Multi-Production and Distribution in Newspaper Logistics.” Computer and Operations Research 35.5 (2008): n. pag. Print.

  • Huang, H., C. Lin, K. Shih, and W.-C. Chiang. Market Information Feedback for the High-Tech Dominated IPO Companies. Vol. 43, International Journal of Technology Management, 2008.
  • Chiang, W.-C., J. Chen, and X. Xu. An Overview of Research of Revenue Management: Current Issues and Future Research. Vol. 1, International Journal of Revenue Management, 2007.
  • Chiang, Wen-Chyuan; Panagiotis Kouvelis; and Timothy L. Urban, 2007. “Line Balancing in a Just-In-Time Production Environment: Balancing Multiple U-Lines,” IIE Transactions, 39(4), 347–359.

  • Chiang, Wen-Chyuan and Timothy L. Urban, 2006. “The Stochastic U-Line Balancing Problem: A Heuristic Procedure,” European Journal of Operational Research, 175(3), 1767–1781.

  • Russell, Robert, and Wen-Chyuan Chiang. “Scatter Search for the Vehicle Routing Problem with Time Windows.” European Journal of Operational Research (2006): n. pag. Print.

  • Chiang, W.-C. The Stochastic U-Line Balancing Problem: A Heuristic Procedure. Vol. 175, European Journal of Operational Research, 2006, pp. 1767-81.
  • Chiang, Wen-Chyuan; Panagiotis Kouvelis; and Timothy L. Urban, 2006. “Single and Multi-Objective Facility Layout with Workflow Interference Considerations,” European Journal of Operational Research, 174(3), 1414–1426.

  • Urban, Timothy L. and Wen-Chyuan Chiang, 2006. “An Optimal Piecewise-Linear Program for the U-Line Balancing Problem with Stochastic Task Times,” European Journal of Operational Research, 168(3), 771–782.

  • Russell, Robert, and Wen-Chyuan Chiang. “A Metaheuristic for the Vehicle Routing Problem with Soft Time Windows.” Journal of the Operational Research Society (2004): n. pag. Print.

  • Chiang, W.-C., and R. Russell. Integrating Purchasing and Routing in Propane Gas Supply Chain. Vol. 154, European Journal of Operational Research, 2004, pp. 710-29.
  • Chiang, W.-C. A Statistical Approach to Multiple-Attribute Decision Making With Interval Numbers. Vol. 34, International Journal of Systems Science, 2003, pp. 683-92.
  • Chiang, Wen-Chyuan; Panagiotis Kouvelis; and Timothy L. Urban, 2002. “Incorporating Workflow Interference in Facility Layout Design: The Quartic Assignment Problem,” Management Science, 48(4), 584–590.

  • Chiang, W.-C. Visual Layout Design System. Vol. 39, International Journal of Production Research, 2001, pp. 1811-36.
  • Chong, P., J. Chen, and W.-C. Chiang. TCO Best Practices for Computing Asset Management. Vol. 106, Issues in Information Systems, 2000, pp. 457-88.
  • Urban, Timothy L.; Wen-Chyuan Chiang; and Robert A. Russell, 2000. “The Integrated Machine Allocation and Layout Problem,” International Journal of Production Research, 38(13), 2911–2930.

  • Chiang, W.-C., and C. Chiang. Intelligent Local Search Strategies for Solving Facility Layout Problems With the Quadratic Assignment Problem Formulation. Vol. 106, European Journal of Operational Research, 1998, pp. 457-88.
  • Chiang, W.-C. The Applications of Tabu Search Heuristic to the Assembly Line Balancing Problem. Vol. 77, Annals of Operations Research, 1998, pp. 209-27.
  • Russell, R., and W.-C. Chiang. A Reactive Tabu Search Mataheuristic for the Vehicle Routing Problem With Time Windows. Vol. 9, INFORMS Journal of Computing, 1997.
  • Chiang, W.-C., and P. Kouvelis. An Improved Tabu Search Heuristic for Solving Facility Layout Design Problems. Vol. 34, International Journal of Production Research, 1996, pp. 2565-8.
  • Wei, Q., and W.-C. Chiang. An Integrated Method for the Measurement of Technological Progress and Data Envelopment Analysis. Vol. 5, Journal of System Science and System Engineering, 1996.
  • Kouvelis, P., and W.-C. Chiang. Optimal and Heuristic Procedures for Row Layout Problems in Automated Manufacturing Systems. Vol. 47, Journal of Operational Research Society, 1996, pp. 803-16.
  • Chiang, W.-C., and C. Chiang. Reducing Inventory Costs by Order Splitting in the Sole Sourcing Environment. Vol. 47, Journal of Operational Research Society, 1996, pp. 446-5.
  • Russell, R., and W.-C. Chiang. Simulated Annealing Metaheuristics for the Vehicle Routing Problem With Time Windows. Vol. 63, Annals of Operations Research, 1996.
  • Chiang, Wen-Chyuan; Timothy L. Urban; and Gable W. Baldridge, 1996. “A Neural Network Approach to Mutual Fund Net Asset Value Forecasting,” Omega–The International Journal of Management Science, 24(2), 205–215.

  • Kouvelis, P., W.-C. Chiang, and G. Yu. Optimal Algorithms for Row Layout Problems in Automated Manufacturing Systems. Vol. 27, IIE Transactions, 1995, pp. 99-104.
  • Chiang, W.-C., J. Fitzsimmons, Z. Huang, and S. Li. A Game-Theoretic Approach to Quantity Discount Problems. Vol. 25, Decision Sciences, 1994.
  • Chiang, W.-C., and P. Kouvelis. Simulated Annealing and Tabu Search Approaches for Unidirectional Flowpath Design for Automated Guided Vehicle Systems. Vol. 50, Annals of Operation Research, 1994.
  • Chiang, W.-C., and P. Kouvelis. A Simulated Annealing Procedure for Single Row Layout Problems in Flexible Manufacturing Systems. Vol. 30, International Journal of Production Research, 1992.
  • Kouvelis, P., W.-C. Chiang, and A. Kiran. A Survey of Layout Issues in Flexible Manufacturing Systems. Vol. 20, OMEGA: The International Journal of Management Science, 1992, pp. 375-90.
  • Kouvelis, P., G. Gutierrez, and W.-C. Chiang. Heuristic Unidirectional Flowpath Design Approaches for Automated Guided Vehicle Systems. Vol. 30, International Journal of Production Research, 1992, pp. 1327-51.
  • Kouvelis, P., W.-C. Chiang, and J. Fitzsimmons. Simulated Annealing Procedures for Machine Layout Problems in the Presence of Zoning Constraints. Vol. 57, European Journal of Operational Research, 1992.

Conference Proceedings

  • Chiang, W.-C., G. Cai, G. Mudunuri, X. Xu, and W. Zhu. Two-Stage Tabu-Particle Swarm Algorithms for the Facility Layout Problem With Size Constraints. IEEE Congress on Evolutionary Computation (CEC), 2011.
  • Chiang, W.-C., G. Cai, J. Chen, and X. Xu. Service Guarantee Level and Economic Payout Optimization. ACME Annual Meeting, 2007.
  • Chiang, W.-C., J. Chen, and X. Xu. The Applications of Revenue Management. ACME Annual Meeting, 2006.
  • Chiang, W.-C., J. Chen, and P. Kouvelis. Design of International Manufacturing and Distribution Network: A Multi-Period Global Supply Chain Problem. Proceeding of the 1998 National Meeting of Decision Sciences, 1998.
  • Chiang, W.-C., J. Chen, and P. Kouvelis. An Efficient Heuristic for the U-Line Assembly Line Balancing Problem in the Just-in-Time Production Environment. Proceedings of the 1997 National Meeting of Decision Sciences, 1997.
  • Chiang, W.-C. Tabu Search With Target Analysis to the Assembly Line Balancing Problems-An Artificial Intelligence Approach. Proceedings of the 1996 Artificial Intelligence & Manufacturing Research Planning Workship, 1996.
  • Chiang, W.-C., J. Chen, and P. Kouvelis. Solving Unidirectional Flowpath Design for Automated Guided Vehicle Systems Using Tabu Search Heuristics. Proceedings of the National Meeting of the Decision Sciences Institute, 1994.
  • Chiang, W.-C., C. Chen, and J. Peterson. Decision Support Systems from Spreadsheet to Modeling Language: A Business Perspective From an Evaluation of Three DSS Software. Proceedings of the International Association for Computer Information Systems, 1993.
  • Chiang, W.-C., and Q. Wei. The Production Frontier of DEA and Its Application in Microeconomics. Proceedings for the International Meeting of System Sciences, 1993.
  • Chiang, W.-C., J. Chen, and P. Kouvelis. Linear Single-Row Machine Layout Problems in Automated Manufacturing Systems. Proceedings of the National Meeting of the Decision Sciences Institute, 1992, pp. 1280-2.
  • Chiang, W.-C., and J. Chen. Executive Information Systems-Making Life Easy for the Executives. International Association for Computer Information Systems Conference Proceedings, 1991.
  • Chiang, W.-C., M. Chang, and C. Chen. Bridging the Gap Between Modeling and Data Handling in an Optimization-Based Decision Support System. Proceedings of the 1989 Decision Sciences Institute, 1989.
  • Chiang, W.-C., M. Chang, and C. Chen. Building Informative Environments in a Model-Based Decision Support System. Proceedings of the 1989 Beijing International Symposium for Young Computer Professionals, 1989.
  • Chiang, W.-C., M. Chang, C. Chen, and G. Sun. Using an Enhanced Optimization-Based Decision Support System in the Business Decision-Making Process: An Instructional Perspective. Proceedings of the Western Educational Computing Conference, 1989.

Book Chapters

  • Chiang, W.-C., P. Kouvelis, and G. Gutierrez. Simulated Annealing and Tabu Search. Intelligent Design and Manufacturing, 1992.

Other

  • Chiang, Wen-Chyuan; JianQiang Hu; Hongyu Li; Shanling Li; Timothy L. Urban; and Yifan Xu, 2014. “Editorial: Interdisciplinary Research in Operations Management,” International Journal of Production Economics, 147C, 571–572.

  • Chiang, Wen-Chyuan; Chao-Hsien Chu; and Timothy L. Urban, 2012. “Editorial: Applications of Computational Intelligence for Design and Operations Decisions in Manufacturing,” International Journal of Production Research, 50(1), 1–3.

  • Chiang, W.-C., and J. Chen. Editorial for the Inaugural Issue of International Journal of Revenue Management. Vol. 1, International Journal of Revenue Management, 2007.

Courses Taught

  • Operations Management
  • Leading and Managing Analytics Organizations

Professional Affiliations

  • Institute for Operations Research and the Management Sciences
  • Production and Operations Management Society
  • Friends of Finance
  • Decision Sciences Institute

Awards & Honors

  • nominated for College of Business Best Teaching Award
  • Continuing Fellowship
  • nominated for The University of Tulsa Best Teaching Award
  • Mayo Excellence in Research Award
  • Academic Recognition
  • Graduate Professor of the Year
  • Beta Gamma Sigma Faculty Inductee
  • ACME Recognition Award
  • Senior Editor Award
  • Distinguished Service Award
  • Honorary Chair Professor
  • Helmerich Graduate Faculty Excellence Award