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Lori Leonard PhD

Collins Professor of Computer Information Systems Collins College of Business
School of Accounting and Computer Information Systems
Helmerich Hall 313-B 918-631-2787
lori-leonard@utulsa.edu
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Biography

Lori Leonard is a member of the Association for Information Systems and the Decision Sciences Institute. Her research interests include electronic commerce, ethics in computing, consumer-to-consumer commerce and online trust. Her articles have appeared in Journal of the Association for Information Systems, Journal of Computer Information Systems, Journal of End User Computing, Journal of Organizational Computing and Electronic Commerce, as well as in other journals and proceedings of various conferences. She was recognized with the CBA's Mayo Excellence in Teaching Award in 2005.



Ph.D., University of Arkansas
M.B.A., University of Arkansas
B.S., Arkansas Tech University


Electronic Commerce
Consumer-to-consumer electronic commerce
Ethics in computing

Systems Analysis and Design
Introduction to MIS
Healthcare Informatics


The following may be selected publications rather than a comprehensive list.

Journal Articles


Leonard, L., Riemenschneider, C., & Manly, T. (2017). Ethical Behavioral Intention in an Academic Setting: Models and Predictors. Journal of Academic Ethics, 15, 141–166.

Leonard, L., & Jones, K. (2017). Ethical Awareness of Seller's Behavior in Consumer-to-Consumer Electronic Commerce: Applying the Multidimensional Ethics Scale. Journal of Internet Commerce, 16(2), 202–218.

Aurigemma, S., & Leonard, L. (2015). The Influence of Employee Affective Organizational Commitment on Security Policy Attitudes and Compliance Intentions. Journal of Information Systems Security (JISSec), 11(3), 201-222.

Jones, K., Leonard, L., & Lang, G. (2016). Desired Skills for Entry Level IS Positions: Identification and Assessment. Journal of Computer Information Systems, 1–7.

Jones, K., & Leonard, L. (2016). Applying the Multidimensional Ethics Scale to C2C E-Commerce. Issues in Information Systems, 17(1), 26–36.

Holsapple, C.W., Jones, K. and Leonard, L.N.K., “Knowledge Acquisition and its Impact on Competitiveness,” Knowledge and Process Management (22:3), 2015, 157-166.

Manly, T.S., Riemenschneider, C.K and Leonard, L.N.K., “Academic Integrity in the Information Age: Virtues of Respect and Responsibility,” Journal of Business Ethics, 2014, 1-12.

Jones, K. and Leonard, L.N.K., “Factors Influencing Buyer’s Trust in Consumer-to-Consumer E-Commerce,” Journal of Computer Information Systems (54:4), 2014, 71-79.

Leonard, L.N.K. and Jones, K., “Consumer-to-Consumer Ecommerce: Acceptance and Intended Behavior,” Communications of the International Information Management Association (forthcoming).

Leonard, L.N.K. and Riemenschneider, C.K., “The Web: Testing Impact on Individual Productivity of Users,” Journal of Internet Commerce (12:3), 2013, 247-267.

Crawford, J., Leonard, L.N.K. and Jones, K., “The Role of Worker Tenure and Employment Heterogeneity on Software Development Work Activities,” Journal of Information Systems and Technology Management (10:3), 2013, 483-502.

Crawford, J. and Leonard, L.N.K., “Predicting Post-Meeting Work Activity in Software Development Projects,” Team Performance Management (18:1/2), 2012, 59-77.

Leonard, L.N.K., “Attitude Influencers in C2C E-Commerce: Buying and Selling,” Journal of Computer Information Systems (52:3), 2012, 11-17.

Crawford, J., Leonard, L.N.K. and Jones, K., “The Human Resource’s Influence in Shaping IT Competence,” Industrial Management & Data Systems (111:2), 2011, 164-183.

Riemenschneider, C.K, Leonard, L.N.K. and Manly, T.S., “Students’ Ethical Decision-Making in an Information Technology Context: A Theory of Planned Behavior Approach,” Journal of Information Systems Education (22:3), 2011, pp. 203-214.

Leonard, L.N.K. and Jones, K., “Consumer-to-Consumer e-Commerce Research in Information Systems Journals,” Journal of Internet Commerce (9:3), 2010, pp. 186-207.

Leonard, L.N.K. and Jones, K., “The Role of Self-Efficacy, Trust, and Experience and the Mediating Effects of Satisfaction in the Choice of C2C E-Commerce among Young Adults,” Journal of Electronic Commerce in Organizations (7:3), July-September 2009, pp. 1-20.

Riemenschneider, C.K., Jones, K. and Leonard, L.N.K., “Web Trust – A Moderator of the Web’s Perceived Individual Impact,” Journal of Computer Information Systems, Summer 2009, pp. 10-18.

Kreie, J., Alt, K., Cronan, T.P. and Leonard, L.N.K., “Effectiveness of Teaching Ethics: Assessment of Changes in Associative Networks,” Information Systems Education Journal (7:87), July 2009, pp. 1-10.

Jones, K., Leonard, L.N.K. and Riemenschneider, C.K., “Trust Influencers on the Web,” Journal of Organizational Computing and Electronic Commerce (19), 2009, pp. 1-18.

Leonard, L.N.K. and Riemenschneider, C.K., “What Factors Influence the Individual Impact of the Web? An Initial Model,” Electronic Markets (18:1), February 2008, pp. 75-90.

Jones, K. and Leonard, L.N.K., “Trust in Consumer-to-Consumer Electronic Commerce,” Information & Management (45), 2008, pp. 88-95.

Jones, K. and Leonard, L.N.K., “Consumer-to-Consumer Electronic Commerce: A Distinct Research Stream,” Journal of Electronic Commerce in Organizations (5:4), October-December 2007, pp. 39-54.

Kreie, J., Alt, K., Cronan, T.P. and Leonard, L.N.K., “Issue-Contingent Ethical Views—A Comparison Using Pathfinder Associative Networks,” Information Systems Education Journal (5:17), May 2007, pp. 1-10.

Haines, R. and Leonard, L.N.K., “Situational Influences on Ethical Decision-Making in an IT Context,” Information & Management (44:3), April 2007, pp. 313-320.

Leonard, L.N.K. and Haines, R., “Computer-Mediated Group Influence on Ethical Behavior,” Computers in Human Behavior (23), 2007, pp. 2302-2320.

Haines, R. and Leonard, L.N.K., “Individual Characteristics and Ethical Decision-Making in an IT Context,” Industrial Management & Data Systems (107:1), 2007, pp. 5-20.

Leonard, L.N.K. and Davis, C.C., “Supply Chain Replenishment: Before-and-After Electronic Data Interchange Implementation,” Supply Chain Management: An International Journal (11:3), 2006, pp. 225-232.

Leonard, L.N.K. and Cronan, T.P., “Electronic Supply Chain Management: Does the Consumer Benefit?” International Journal of Integrated Supply Management (1:3), 2005, pp. 335-343.

Cronan, T.P., Leonard, L.N.K. and Kreie, J., “An Empirical Validation of Perceived Importance and Behavior Intention in IT Ethics,” Journal of Business Ethics (56), 2005, pp. 231-238.

Leonard, L.N.K. and Cronan, T.P., “Attitude toward Ethical Behavior in Computer Use: A Shifting Model,” Industrial Management & Data Systems (105:9), 2005, pp. 1150-1171. [Received the Emerald Literati Network 2006 Award for Excellence as one of three Highly Commended Paper’s of the year]

Leonard, L.N.K., Cronan, T.P., and Kreie, J., “What are Influences of Ethical Behavior Intentions – Planned Behavior, Reasoned Action, Perceived Importance, or Individual Characteristics?,” Information & Management (42:1), December 2004, pp. 143-158.

Bajaj, A. and Leonard, L.N.K., “The CPT Framework: Understanding the Roles of Culture, Policy and Technology in E-Commerce Readiness,” Problems & Perspectives in Management (3), 2004, pp. 242-252.

Leonard, L.N.K., “Acquiring Goods and Services via the Internet: Consumer Shopping Perceptions,” First Monday (8:11), November 2003.

Leonard, L.N.K. and Cronan, T.P., “Website Retailing: Electronic Supply Chain Replenishment,” Journal of End User Computing (15:3), July-Sept 2003, pp. 45-55, Special Issue: Etail Research from B2C Models to Customer Intimacy.

Leonard, L.N.K. and Cronan, T.P., “A Study of the Value and Impact of Electronic Commerce: Electronic Versus Traditional Replenishment in Supply Chains,” Journal of Organizational Computing and Electronic Commerce (12:4), 2002, pp. 307-327.

Manly, T.S. and Leonard, L.N.K., “New Financial Reporting Regulations for E-Commerce Companies,” Journal of Information, Law and Technology (3), 2001.

Leonard, L.N.K. and Cronan, T.P., “Illegal, Inappropriate, and Unethical Behavior in an Information Technology Context: A Study to Explain Influences,” Journal of the Association for Information Systems (1:12), February 2001, pp. 1-31.

Leonard, L.N.K. and Cronan, T.P., “Electronic Commerce Success Theory: A Proposed Model for Supply Chain Management Success,” The Journal of Information Technology Theory & Application (JITTA) (3:2), 2001, pp. 1-24.

Walstrom, K.A. and Leonard, L.N.K., “Citation Classics from the Information Systems Literature,” Information & Management (38), 2000, pp. 59-72.

Komp, L.N. and Walstrom, K.A., “Perceptions about Electronic Money: Form and Function,” Journal of Computer Information Systems (39:2), Winter 1998-99, pp. 15-25.

Lang, G., Jones, K., & Leonard, L. (2017). In the Know: Desired Skills for Entry-Level Systems Analysts. Issues in Information Systems, 16(1), 142–148.

Riemenschneider, C., Manly, T., & Leonard, L. (2017). Using Giving Voice to Values to Improve Student Academic Integrity in Information Technology Contexts.

Book Chapters


Leonard, L.N.K. and Manly, T.S., “Social Networks and Students’ Ethical Behavior,” ICT Ethics and Security in the 21st Century: New Developments and Applications, ed. Marian Quigley, IGI Global, 2011.

Leonard, L.N.K., “C2C Mobile Commerce: Acceptance Factors,” Encyclopedia of E-Business Development and Management in the Global Economy, ed. In Lee, Idea Group, Inc., 2010.

Leonard, L.N.K. and Jones, K., “Anthropologic Concepts in C2C in Virtual Communities,” in Encyclopedia of Multimedia Technology and Networking, 2nd edition, ed. Pagani, Idea Group, Inc., 2009.

Jones, K. and Leonard, L.N.K., “Successful Design of Knowledge Management Systems: From Tacit Knowledge to Organizational Knowledge,” in Annals of Information Systems, ed. William King, Idea Group, Inc., 2009.

Jones, K. and Leonard, L.N.K., “Consumer-to-Consumer Electronic Commerce: An Emerging Stream of Research,” in Consumer Behavior, Organizational Development and Electronic Commerce: Emerging Issues for Advancing Modern Socioeconomies (Advances in Electronic Commerce Book Series), ed. Mehdi Khosrow-Pour, Idea Group, Inc., 2009.

Jones, K. and Leonard, L.N.K., “Consumer-to-Consumer Electronic Commerce: A Distinct Research Stream,” in Selected Readings on Electronic Commerce Technologies: Contemporary Applications, ed. Wen-Chen Hu, Idea Group, Inc., Hershey, PA, 2009, pp. 468-483 [a reprint of the article published in the Journal of Electronic Commerce in Organizations (5:4), 2007].

Leonard, L.N.K. and Manly, T.S. “Ethics Education for the Online Environment,” in Encyclopedia of Information Ethics and Security, ed. Marian Quigley, Idea Group, Inc., Hershey, PA, 2008, pp. 260-265.

Jones, K. and Leonard, L.N.K., “Taxonomy of C2C E-Commerce Venues,” in Encyclopedia of Information Science and Technology, 2nd edition, ed. Mehdi Khosrow-Pour, Idea Group, Inc., 2008.

Bajaj, A., Jones, K. and Leonard, L.N.K. “A Content-Incentive-Usability Framework for Corporate Portal Design from a Knowledge Management Perspective,” in Encyclopedia of Portal Technology and Applications, ed. Arthur Tatnall, Idea Group, Inc., 2007, pp. 182-187.

Leonard, L.N.K. and Cronan, T.P. “Website Retailing: Electronic Supply Chain Replenishment,” Chapter IV in Advanced Topics in End User Computing, Volume 3, ed. M.A. Mahmood, Idea Group, Inc., Hershey, PA, 2004, pp. 52-68 [a reprint of the article published in the Journal of End User Computing (15:3), 2003].

Leonard, L.N.K., “Factors of Impact on C2C Mobile Commerce,” Encyclopedia of E-Commerce Development, Implementation, and Management, ed. In Lee, Idea Group, Inc. [an update of the chapter published in 2010], (forthcoming 2016).

Conference Proceedings


Aurigemma, S., Mattson, T., Leonard, L., Ackerman, P. (2017) “Motivating Multifactor Authentication Use Among Millennial End-Users” 16th Annual Security Conference, Las Vegas, NV, April 2017.

Aurigemma, S., Mattson, T., Leonard, L. (2017) “Enhancing End-user Psychological Capital to Motivate Voluntary Security Actions” 16th Annual Security Conference, Las Vegas, NV, April 2017.

Aurigemma, S., Mattson, T., Leonard, L. (2017). So Much Promise, So Little Use: What is Stopping Home End-Users from Using Password Manager Applications? HICSS 50, Computer Society Press.

Aurigemma, S., Leonard, L., Mattson, T. (2016). Exploring the Gap Between Intent and Actual Security Behavior by Evaluating the Use of Password Manager Applications Among Home End-Users. IFIP WG 8.11/11.13 Information Systems Security Research, Santa Fe, NM: Dewald Roode Working Group

Aurigemma, S., Leonard, L., & Mattson, T. (2015) "Research Study to Understand and Improve Fundamental Information Security Practices in Very Small Enterprises" 2015 International Conference on Information Systems. Dallas, TX. December 2015.

Aurigemma, S., Leonard, L.N.K., and Panko, R.,(2015) “Are Your Employees Committed to Following Your Information Security Policies? Let’s Hope,” 14th Annual Security Conference, Las Vegas, NV, May 2015.

Jones, K. and Leonard, L.N.K., “Consumer-to-Consumer E-Commerce: Factors Influencing Buyer’s Trust,” 2013 Proceedings of the International Association for Computer Information Systems, San Juan, Puerto Rico, October 2013, pp. 61-62.

Leonard, L.N.K., Riemenschneider, C.K. and Manly, T.S., “TPB and MES: A Comparison of Behavioral Intention Findings Regarding IT in an Academic Setting,” 2012 Proceedings of the National Decision Sciences Institute, San Francisco, California, November 2012, pp. 90001-90006.

Riemenschneider, C.K., Leonard, L.N.K. and Manly, T.S., “Applying the Multidimensional Ethics Scale to Examine Student Behavior when using Technology,” 2012 Proceedings of Americas Conference on Information Systems, Seattle, Washington, August 2012.

Leonard, L.N.K., “Consumer-to-Consumer E-Commerce: Seller Perspective versus Buyer Perspective”, 2010 Proceedings of the National Decision Sciences Institute, San Diego, California, November 2010, pp. 71-76.

Crawford, J., Jones, K. and Leonard, L.N.K., “Examining the Long-Term Value of an Organization’s Software Development Competence,” 2008 Proceedings of the National Decision Sciences Institute, Baltimore, Maryland, November 2008, pp. 2401-2406.

Kreie, J., Alt, K., Cronan, T.P. and Leonard, L.N.K., “Effectiveness of Teaching Ethics: Assessment of Changes in Associative Networks,” Proceedings of the 2008 Information Systems Educators Conference, Phoenix, Arizona, November 2008, pp. 1-9.

Leonard, L.N.K. and Jones, K., “C2C E-Commerce Channel Preference: The Role of Self-Efficacy, Trust, and Experience and the Mediating Effects of Satisfaction,” 2007 Proceedings of the National Decision Science Institute, Phoenix, Arizona, November 2007, pp. 401-406.

Jones, K. and Leonard, L.N.K., “Consumer-to-Consumer Electronic Commerce: Is There a Need for Specific Studies?”, 2006 Proceedings of Americas Conference on Information Systems, Acapulco, Mexico, August 2006, pp. 290-298. [Nominated for Best Paper]

Leonard, L.N.K. and Manly, T.S., “Has the Internet Changed Business Ethics?,” 2005 Proceedings of the National Decision Sciences Institute, San Francisco, California, November 2005, pp. 13121-13126.

Kreie, J., Alt, K., Cronan, T.P. and Leonard, L.N.K., “Do Ethical Views Differ in Different Situations? Using Pathfinder Associative Networks to Compare Views,” Proceedings of the 2005 Information Systems Educators Conference, Columbus, Ohio, October 2005, pp. 1-8. [Recipient of the Meritorious Paper Award]

Leonard, L.N.K. and Riemenschneider, C., “Individual Impact of the WWW: Use, Satisfaction, and Quality Influences,” 2004 Proceedings of the National Decision Sciences Institute, Boston, Massachusetts, November 2004, pp. 2731-2736.

Haines, R., and Leonard, L.N.K., “Influences of Different Ethical Issues on Ethical Decision-Making in an IT Context,” 2004 Proceedings of the Hawaii International Conference on System Sciences, Honolulu, Hawaii, January 2004, pp. 1-10. [Nominated for Best Paper]

Leonard, L.N.K. and Haines, R., “Ego Strength: Group Influences on IT Ethical Behavior,” 2003 Proceedings of the National Decision Sciences Institute, Washington, D.C., November 2003, pp. 1-6.

Leonard, L.N.K. and Manly, T.S., “Does E-Commerce Affect the Financial Results of Large Retail Companies?,” 2003 Proceedings of the National Decision Sciences Institute, Washington, D.C., November 2003, pp. 1-6.

Leonard, L.N.K. and Davis, C.C., “Replenishment Along a Supply Chain: Before-and-After Electronic Data Interchange Implementation,” 2001 Proceedings of the National Decision Sciences Institute, San Francisco, California, November 2001, pp. 598-600.

Leonard, L.N.K., “Consumer Needs Via the Internet: What is Being Acquired?,” 2001 Proceedings of the National Decision Sciences Institute, San Francisco, California, November 2001, pp. 595-597.

Leonard, L.N.K. and Cronan, T.P., “Electronic versus Manual Replenishment in Supply Chains: Does It Make a Difference in the Success of the Firm?,” 2000 Proceedings of the National Decision Sciences Institute, Orlando, Florida, November 2000, pp. 807-809.

Leonard, L.N.K., “Judgement Analysis: What Are Important Instructor Characteristics?,” 1999 Proceedings of the National Decision Sciences Institute, New Orleans, Louisiana, November 1999, p. 291.

Chilton, M.A., Merchant, S. and Leonard, L.N.K., “Efficiency Planning in a Medical Clinic: A Case Study Using Simulation,” 1999 Proceedings of the National Decision Sciences Institute, New Orleans, Louisiana, November 1999, p. 848.

Cronan, T.P., Kreie, J. and Leonard, L.N.K., “Intentions for Ethical Dilemmas: What are the Influences?,” 1999 Proceedings of the Decision Science Institute Southwest Region, Houston, Texas, March 1999, pp. 31-33.

Leonard, L.N.K., “A Cumulative Information System Framework,” 1999 Proceedings of the Decision Science Institute Southwest Region, Houston, Texas, March 1999, pp. 132-134.

Komp, L.N., “The Electronic Commerce Concept,” 1998 Proceedings of the National Decision Sciences Institute, Las Vegas, Nevada, November 1998, p. 1003.

Komp, L.N., “Requirements Determination Beyond and Within Information Systems,” 1998 Proceedings of the National Decision Sciences Institute, Las Vegas, Nevada, November 1998, p. 1001.

Komp, L.N., “Data Mining in a Data Warehouse,” 1998 Proceedings of the Decision Science Institute Southwest Region, Dallas, Texas, March 1998, pp. 28-30.

Walstrom, K.A. and Komp, L.N., “Information Systems “Classic” Literature,” 1997 Proceedings of the National Decision Sciences Institute, San Diego, California, November 1997.

Komp, L.N. and Walstrom, K.A., “People’s Perceptions About Electronic Money,” 1997 Proceedings of the National Decision Sciences Institute, San Diego, California, November 1997.

Walstrom, K.A. and Komp, L.N., “Perceptions about Electronic Money as Transaction Payment,” 1997 Proceedings of Americas Conference on Information Systems, Indianapolis, Indiana, August 1997, pp. 242-244.


Decision Sciences Institute
Beta Gamma Sigma
Association for Information Systems


BUS 1001 Business Orientation and Planning For Success
MIS 2003 Introduction to Management Information Systems
MIS 4053 Systems Analysis and Design
MIS 4133 Software Systems
MIS 4243 Concepts in Healthcare Informatics